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Privacy Policy

Last updated: August 2026

1. Introduction

Activio Slimming Studio ("we", "our", or "us") is committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This privacy policy explains what information we collect when you visit our website or use our services, and how we use that information.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you make a booking, or otherwise when you contact us. This may include:

  • Full name and contact details (phone number, email address)
  • Health and medical information relevant to your treatment (collected in-person with consent)
  • Booking preferences and treatment history
  • Website usage data (cookies, analytics)

3. How We Use Your Information

We use personal information collected via our website and in-studio for the following purposes:

  • To manage and process your bookings and appointments
  • To provide you with personalised treatment recommendations
  • To communicate with you regarding your appointments, promotions, or service updates
  • To ensure your safety by maintaining accurate medical screening records
  • To comply with our legal obligations under South African law

4. Sharing Your Information

We do not sell your personal information. We only share information in the following circumstances:

  • With your explicit consent
  • To comply with applicable laws or respond to valid legal requests
  • To protect the safety and rights of our clients and staff
  • With trusted service providers who assist in operating our business (e.g., booking platforms), under strict data processing agreements

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights Under POPIA

As a data subject under the Protection of Personal Information Act, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your information
  • Withdraw consent at any time

7. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and to collect usage data. You can control cookie preferences through your browser settings.

8. Contact Us

If you have questions or comments about this privacy policy, or wish to exercise your rights, you may contact us: